EMPATHY MAP - OBJECTIVE: DRAW OUT USER'S WORDS, ACTIONS, THOUGHTS AND FEELINGS TO FULLY COMPREHEND USER NEEDS
STAKEHOLDER ENGAGEMENT - OBJECTIVE: IDENTIFY YOUR STAKEHOLDERS, AND CONSIDER HOW TO MEANINGFULLY ENGAGE THEM
CREATIVE QUESTiON - OBJECTIVE: NARROW DOWN, BROADEN OR DEEPEN THE ORIGINAL BRIEF INTO A COMPELLING QUESTION THAT BEGS TO BE ANSWERED
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